In a digital age that seemingly never stops evolving, technology has become an integral part of many people’s everyday lives. This is true not only in leisure but also in the very necessary functions of school and work.
The shift to a remote work environment has affected many sales development representatives (SDRs) that require face-to-face interactions in order to thrive. It is essential that leadership does their best to recreate the hustle and bustle of the sales process steps through means of a completely reimagined platform. This transition requires patience, adaptability, and team collaboration above all.
Replicating an In-Person Office Online
One element that my own SDR team is taking advantage of is the concept of a virtual sales office, which was created with Hubs by Mozilla. Virtual offices, however, are only meaningful when both parties involved – company leadership and employees – utilize them to their full capabilities. A valuable virtual sales office comes firstly with SDR participation and cooperation.
A virtual sales office can be an extremely useful tool for SDRs involved in a remote work environment when it is used in the same way as a true in-person office setting. Attendance and team collaboration are among the first things that come to mind when describing a traditional office. Replicating these skills in a virtual setting allows for constructive criticism and feedback from SDR team leaders, as well as opening up the possibility to ask questions in real-time.
Not much of the traditional office setting is lost when operating in a serviceable virtual office. Not only is it beneficial for SDRs, but it also gives SDR team leaders an opportunity to gauge the progress of those working on their designated projects. From observation and feedback, SDRs can carry out the sales process steps more effectively.
How to Have Fun and Collaborate as a Team Virtually
An interactive virtual office space that stretches beyond just work matters can help create a sense of enjoyment in a remote work environment as well. For example, the inclusion of unique avatars gives our SDR team the ability to express themselves in creative, and sometimes even amusing, ways. Including multiple rooms in a virtual office is yet another aspect of a well-built interactive office that helps the SDR team thrive.
Designated rooms for specific sales campaigns or training are also valuable additions. These rooms provide the leadership the opportunity to take their time on a particular topic, such as training SDRs on the sales process steps, and to further advance team collaboration.
For many, not much could compare to a traditional office setting. Nonetheless, with the proper tools and a reciprocated excitement and utilization in regard to an in-person placeholder, a mutually beneficial virtual office space can be a very close second.