Case Study
The Mewes Group
The Mewes Group works with companies affected by Covid-19 to claim the employee retention tax credit (ERTC) available to their business.
Challenge
The Mewes Group has an offering whose accessibility is limited. To maximize the time available, they wanted to start calling inbound and outbound leads to set up appointments for his team to close. Based on the timing, hiring internally did not make sense. He looked for an option that could clearly communicate his product offering to generate interest. This way, his team could focus fully on client meetings.
Goal
- Move all duties – inbound efforts, form submissions, email traffic, and all outbound call efforts to drive new business – from internal to The Mewes Group to the The Selling Factory
- Outsource all entry level functions to allow him to maximize his schedule for higher level selling activities
Solution
The Selling Factory ramped up a team to manage all inbound and outbound scheduling. Active prospects were immediately transferred to their sales team. We began with managing teams to work 120 hours per month. Over a 6 month period, this team grew to 340 hours per month.
Outline Project
Specifications
Identify Talented
Students
Manage Team for
Outcomes
Deploy Team on
Outbound Calls
Results
- Expanded from managing 120 hours of work per month to managing 340 hrs per month due to the success of the calling campaign
- Increased call volumes from 1,000 to over 5,000 calls per month, as a result of the bolstered team size
- Scheduled 200+ meetings in the first 5 months of the campaign
Testimonial
I have been with The Selling Factory for a few months now. I am super happy with their results. What I like most about them is that they actually have American college students. Clearly, they are very well managed. I do not have to worry about someone going off script. And I know that the college student will sound professional. They will not sound like a call center, but rather an extension of our team. I can rely on them to get out there in the marketplace and build customer rapport.
