With the need for its services so great, Vet Comp & Pen had a backlog of Veterans, who initially raised their hands, but did not follow through with the qualification and onboarding process.
The Selling Factory’s assignment was a high volume call campaign. Reaching out to thousands of assigned Veteran prospects in a 4-month period, our goal was to guide Veterans through a sales qualifier survey form. Success was defined as surveys completed and the subsequent warm transfer of qualified Veteran contacts to Vet Comp & Pen specialists including:
The Selling Factory quickly built an outreach team to accomplish 1,350 hour per month (approximately a 30 people) to support the high volume needs of Vet Comp & Pen. By building out the team and managing them, Vet Comp & Pen was able to focus on the higher-level sales and customer support services to grow their business at a more rapid rate.
Using an HCI Clicker Dialer program, we speedily and effectively outreached to a large database of assigned Veteran contacts weekly. With many Veterans having experienced some of the most extreme hardships one can imagine, our team of native English speakers, with a high level of empathy, managed calls with grace and speed to exceed Vet Comp & Pen’s goals.
Identify Talented Students
Manage Team for Outcomes
Deploy Team on Outbound Calls
“We tasked The Selling Factory to develop a program to maximize our veteran prospects list’s potential, and we are very happy with the results. The TSF SDR team of university students drove an 8 times return on our investment. Beyond the revenue growth, the TSF management team was always engaged and readily available, making this an excellent partnership.” – Rob Borella, Chief Sales & Marketing Officer at Vet Comp & Pen
“Thank you to The Selling Factory for all the great work done to re-engage with several thousand Veterans, several hundred of whom signed on to be clients. We enjoyed a strong return on our investment in this effort.” – Brendan George, Senior Sales Manager at Vet Comp & Pen